Ir al contenido principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Case Study

Telecom Italia: End to End Contracting For Enterprise Clients

Descargar ahora

Telecom Italia recognized that for their largest customers, they needed to provide a differentiated customer experience. They faced many challenges operating a complex IT infrastructure. The IT infrastructure was “siloed” supporting specific domain technologies. Their IT infrastructure partially supported cloud services. They had poor end-to-end visibility of sales. Finally, they didn’t have a unified view of customer information.

With the Pega solution, they have been able to go to market more aggressively with dozens of new integrated offers. They were able to open up new indirect sales channels so that they could reach new customers. They initiated a program to drive customer loyalty. This has resulted in increased revenue, expanded market share, and brand loyalty.


Etiqueta

Recursos relacionados

AI in Innovation

Aproveche el poder de la innovación impulsada por la IA

Descubra la IA empresarial y cómo impulsará el futuro de los resultados empresariales.

Why Pega

Por qué elegir Pega

Un software excepcionalmente potente no es lo único que nos diferencia.

Compartir esta página Share via x Compartir mediante LinkedIn Copiando...