A complex business environment is driving significant change in commercial credit origination. Regulators require a proactive approach to risk and compliance, while pressure on lending margins makes operational efficiency a business imperative. At the same time, customer demand for higher service quality and a trusted relationship with their bank means efficiency and compliance must be balanced with enhancements to the customer experience.
Pega for Commercial Credit Origination brings together systems, data and processes to execute a customer-focused, compliant process that is always right the first time. Configurable, pre-built workflow, dynamic rules and standards-based integration guide users through consistent origination processes designed to optimize automation, increase standardization, and reduce rework while providing the flexibility to adapt processing for the complexities of each commercial deal. Enabled by Pega’s automated and customercentric business process management (BPM) services, banks can focus on delivering outstanding customer experiences and making each customer interaction count.
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