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CSPs: Simplify customer service with Pega

Great service should feel seamless. Learn how leading CSPs are connecting experiences, streamlining processes, and driving engagement across channels.

Start crushing service complexity with Pega.

[Narrator] Customer service is complex, especially with the rise of 5G and consumer expectations, but it doesn't have to be. Pega technology helps you connect experiences, streamline processes, and exceed expectations. Turn every customer experience and agent interaction into a revenue driver and efficiency maximizer, all while lowering costs. Just as UPC who saved $10 per call by digitizing customer requests. How? By delivering AI-powered next best actions, boosting employee productivity, and seamlessly connecting customer journeys across channels. Make service feel simple and keep your business competitive thanks to real-time AI and end-to-end automation with robotics, all connected by intelligent case management to truly facilitate customer-centric service. Seamless experiences and greater customer satisfaction? Believe it. Start crushing complexity with Pega.


Herausforderung: Kundenservice Produktbereich: Kundenservice Thema: Kundenservice

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