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Software Engineer Intern (Customer Service Desktop & Self-Service) - Summer 2026

Job Category: Internships
Location: Poland - Krakow
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Meet Our Team:

Are you motivated and inspired by innovation? Here, you will work in the team responsible for developing chatbots in Pega Platform. Chatbots involves natural language processing, case processing, and generative models to interact with a user in a conversational way. In the collaborative environment that the Multi-Channel area offers, you will be able to apply innovative ideas to solve complex problems. You will be focusing on technologies like Java, Generative AI, HTML, CSS, JavaScript, AWS, Kubernetes.

 

 

Picture Yourself at Pega:

Turn your academic knowledge into real-world impact with a Pega internship. You’ll work on meaningful projects, gain hands-on experience, and contribute alongside talented teams worldwide. We value great ideas from everyone, everywhere - bring your passion, and we’ll give you the platform to shine. Build your skills, take on real challenges, and get competitively paid while you do it. 🎉

 

What You'll Do at Pega:

  • Develop and test high quality software.
  • Experience prompt engineering in actual business scenarios.
  • Collaborate with team members on feature design and development.
  • Follow development standards for all coding.

 

Who You Are:

You’re a developer who loves turning complex, real-world business challenges into simple, elegant solutions. You thrive in an agile environment where collaboration and teamwork are core values. You’re energized by the possibilities of generative AI and see it as a true game changer in the IT world.

You also bring a strong set of skills, including:

  • Solid object-oriented programming experience
  • Strong analytical and problem-solving abilities.
  • Experience with modern web technologies and standards such as JavaScript, HTML5, CSS3, and REST.
  • Very good command of English.

 

Pega Offers You:

  • Opportunities to collaborate with global teams on impactful, real-world projects.
  • Access to professional development workshops and meet-and-greets with Pega’s CEO, Founder, and Executive Leadership Team through our "Coffee Break Series".
  • Participation in Pega and intern-specific events, including social gatherings and volunteer opportunities.
  • A structured mentor and manager program to support your growth.

 

Additional Information

The pay range for this role is PLN 5500 - 6000 gross/ month. Final compensation will be determined during the offer process based on the candidate’s education, experience, skills, and qualifications, as well as market conditions, and may vary from the posted range. Information on benefits and other applicable perks will be shared at the relevant stage of the recruitment process.

 

Job ID: 22869

AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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