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Pega Chatbot

Automate seamless customer experiences with virtual agents
Leveraging the power of AI and automation to deploy virtual agents enables you to seamlessly offer highly personalized customer experiences across channels and touchpoints.
Chatbots

Chatbots

Email bots

Email bots

IVR bots

IVR bots

Deploy virtual agents

Deploy virtual agents and get work done

Empower customers to achieve quick outcomes over their channel of choice:

How we do it

Self-solve anything, anytime, over any channel

Empower your customers with highly intelligent chatbots

Pega Chatbots
Pega Email Bot

Deliver instant, personalized responses with email bots

Inject intelligence into your IVR

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77% of service requests submitted to Aflac were solved by Pega's chatbots, resulting in approximately $4 million in savings
All powered by the Pega Platform
All powered by the Pega Platform
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