PegaWorld iNspire 2024: Building a Robust and Resilient Automation CoE at Navy Federal Credit Union (Presentation)

As the largest credit union in the United States, Navy Federal’s ability to adapt to changes in the technological landscape is paramount. Their secret? A dedicated automation CoE, which has served them well by ensuring their bot development and usage is scalable, resilient, and flexible enough to serve their users’ ever-evolving needs. Join us for a conversation about Navy Federal’s success with attended and unattended RPA, and learn about their strategies for staying current.