PegaWorld iNspire 2022: How Toyota Finance Australia Is Enhancing Value for Its Customers with Pega

Toyota Finance Australia (TFA) needed to address rapidly changing customer buying behaviors while ensuring regulatory compliance obligations continued to be met. TFA is on a multiple-year journey with Pega to overhaul its technology – so that it can create a more flexible and targeted mix of channels. Join this session to learn about the market challenges and opportunities that are driving TFA's digital transformation journey, and what they’re doing to deliver a more effective, seamless, and efficient experience for customers.

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Assunto: Engajamento do Cliente Assunto: Excelência operacional Assunto: PegaWorld Industry: Automobilístico Industry: Manufatura Industry: Serviços financeiros Área do produto: Atendimento ao cliente Área do produto: Customer Decision Hub