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eBook

Governments Building for Change

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“Every outcome begins with a changemaker who translates a bold vision into a powerful new reality.”

    — Douglas Averill, Global Government Industry Markets Leader, Pegasystems

True transformation requires leaders who can define a shared vision, inspire teams, and remain a steady force. As you read the success stories in the pages ahead, know there is a digital leader at the heart of each achievement.

Download the report to learn how you, too, can lead the movement toward outcome-driven modernization at your agency.

Featured agencies:

  • Australian Community Support Organisation
  • Dutch Ministry of Economic Affairs – DICTU
  • Intellectual Property Australia
  • Registers of Scotland
  • StepChange
  • Sveriges a-kassor: The Swedish Federation of Unemployment Insurance Funds
  • U.S. Bureau of Alcohol, Tobacco, Firearms and Explosives
  • U.S. Census Bureau
  • U.S. Department of Agriculture Natural Resources Conservation Service
  • U.S. Department of Agriculture Office of the Chief Financial Officer
  • U.S. Department of the Treasury
  • U.S. Department of Veterans Affairs
  • U.K. Health Research Authority
  • U.S. Federal Bureau of Investigation
  • Air Force Research Lab
  • U.S. Marine Corps
  • Multi-state Disaster Recovery: New Orleans Deepwater Horizon Economic Claims
  • New Jersey Courts
  • New South Wales Department of Planning, Industry and Environment
  • New South Wales Transport Management Centre
  • Queensland Department of Education
  • State of California Franchise Tax Board
  • State of Maine
  • Texas County & District Retirement System
  • Vermont Office of Professional Regulation

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Related Resources

Evolve for Government: US Census Bureau: Panel Discussion

Hear how the Census Bureau leverages digital solutions and practices that expand outreach and awareness campaigns.

Evolve for Government: Agency Modernization to Improve the Customer Experience

Hear about the new ways these agencies are innovating on superior customer service and experience.

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