Pular para o conteúdo principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

Digital Customer Onboarding with the Erste Group - The Beginning of a Journey

The world has become digital. This means that today's customers expect increasingly digital service, as is also the case with client lifecycle management/KYC. Once the customer is satisfied, the onboarding process and its regulatory requirements can prove to be a challenge. The Erste Group has set the goal of making this process easier for its customers, thus transforming what has been a rather tedious experience into a competitive advantage. Find out which strategy the Erste Group is using to advance digital transformation and to put the customer at the center of the entire corporate process by way of comprehensive transparency, tracking and reporting.

In this video, Augustin Largenton, digi CLM Product Owner at Erste Group, presents a successful transformation in customer onboarding.

Related Resources:


Tags

Assunto: Atendimento ao cliente Assunto: Conformidade Assunto: Excelência operacional Assunto: Transformação digital

Recursos relacionados

Best of Pega

Pesquisa e insights recomendados

Veja o que há de novo, o que vem a seguir e o que está em alta no momento.

Navegar na coleção
Why Pega

Por que a Pega?

Um software extraordinário não é nosso único diferencial.

Saiba mais
Compartilhar esta página Share via x Share via LinkedIn Copying...