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Client Executive

Job Category: Sales
Location: Japan - Tokyo
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Meet Our Team:

Pega is expanding aggressively in Japan — and we're building the team to match the momentum. As a Client Executive at Pega Japan, you will lead enterprise sales engagements that help the country's most forward-looking organizations harness AI to reimagine how their most critical work gets done. Pega is the AI software for the decisions and processes enterprises can't afford to get wrong — and Japan is one of our most exciting growth frontiers.

You'll work side-by-side with global innovators, local champions, and C-suite decision-makers to turn AI's potential into trusted outcomes at scale. This isn't relationship management — it's market-making. Our top performers in Japan stand out through relentless curiosity, sharp discovery instincts, a hunger to win new business, a genuine passion for solving client problems, and the ability to lead complex stakeholders through ambiguity and transformation.

Picture Yourself at Pega:

Imagine building the next chapter of enterprise AI adoption in Japan — owning C-level conversations, shaping digital transformation roadmaps, and closing the deals that define Pega's presence in one of the world's most dynamic markets. You'll have the autonomy to hunt, the tools to win, and a globally backed platform behind every conversation.

This is a rare opportunity for a driven enterprise seller who believes that lasting success comes from genuinely solving client problems, delivering real value, and building relationships rooted in trust — in a market that's ready.

What You'll Do at Pega:

  • Lead a cross-functional Client Growth team across the full enterprise sales cycle — from pipeline creation to close.
  • Proactively hunt and open new buying centers within strategic accounts, owning end-to-end deal strategy with full organizational support.
  • Connect business challenges to clear, measurable AI-driven outcomes through compelling, insight-led storytelling — focused on client value, not product features.
  • Build deep, trusted relationships with C-suite and senior stakeholders by demonstrating genuine understanding of their industry, business context, and strategic priorities.
  • Orchestrate internal cross-functional teams and co-sell through ecosystem partners to drive predictable client results.
  • Develop and apply deep industry knowledge — staying ahead of market trends, regulatory shifts, and competitive dynamics in Japan's key sectors.
  • Translate client and market intelligence into insights that shape Pega's Japan Go-To-Market strategy and product evolution.
  • Demonstrate an AI-First Mindset — actively leveraging AI tools (including Pega GenAI Blueprint) in your own workflows to enhance sales productivity, sharpen deal strategy, and deliver more intelligent client conversations.
  • Model a Growth Mindset — embrace rapid iteration, seek feedback, and continuously adapt your approach to stay ahead in Japan's evolving enterprise landscape.

Who You Are:

You are a commercially sharp, high-energy enterprise seller who thrives when building from the ground up. You don't wait for inbound — you create pipeline. You don't manage accounts — you grow them. And above all, you believe that the best way to win business is to genuinely solve client problems, deliver meaningful value, and earn trust over time.

  • You are hungry — motivated by new logo acquisition, expansion, and winning in competitive situations.
  • You are client-obsessed — you lead with curiosity and empathy, seeking to deeply understand client challenges before proposing solutions. You measure success by the value you deliver, not the products you sell.
  • You build trustworthy relationships — you are transparent, consistent, and commercially honest. Clients and colleagues alike know they can count on your word.
  • You are a deep industry expert — you invest in understanding your clients' sectors, their competitive pressures, regulatory environments, and strategic ambitions. You bring insight to every conversation, not just product knowledge.
  • You are AI-First — you don't just talk about AI, you use it. You validate AI-generated outputs with sound judgment, apply real-time thinking, and bring credibility to every AI conversation with clients.
  • You are Growth-Minded — you actively seek out new approaches, welcome feedback, learn from setbacks, and bias toward action over perfection.
  • You build trust quickly with executive stakeholders and convert strategy into measurable action.
  • You are fluent in enterprise technology conversations — AI, workflow automation, platform architecture — and can engage credibly at the CxO level.
  • You thrive in ambiguity and bring structure, pace, and accountability where others hesitate.
  • You communicate with exceptional clarity, nuance, and cultural sensitivity in Japanese — enabling you to build authentic relationships and lead high-stakes conversations natively in the Japan market.



What You've Accomplished:

  • Enterprise software, AI, workflow, or platform sales experience — with a demonstrated ability to hunt, build, and close complex deals.
  • A track record of winning in competitive environments, including displacing incumbent vendors and opening greenfield accounts.
  • Proven success leading multi-stakeholder enterprise deals from early discovery through close, including shaping opportunities before they are formally defined.
  • Experience engaging and influencing C-suite decision-makers — ideally within Financial Services, Insurance, or Communications, Media & Technology sectors.
  • Demonstrated ability to build long-term, trust-based client relationships — with clear examples of repeat business, expanded accounts, or strong client references built on value delivery.
  • Deep industry knowledge in one or more of Japan's key enterprise verticals — Financial Services, Insurance, CMT — with the ability to speak credibly to sector-specific trends, challenges, and priorities.
  • Credibility in AI and cloud transformation conversations — experience with cloud migration from legacy systems is a strong differentiator.
  • Evidence of results achieved through personal drive and market insight — not brand recognition or inherited relationships.
  • Exceptional Japanese communication skills (Essential): Native or near-native fluency in Japanese, with the ability to lead executive-level negotiations, deliver compelling presentations, and build genuine rapport with Japan-market stakeholders entirely in Japanese.
  • AI-First Mindset (Essential): Demonstrated ability to use and reason with AI tools, validate AI outputs, apply sound judgment, and leverage AI in real-time sales activities (e.g., Pega GenAI Blueprint or equivalent tools).
  • Growth Mindset (Essential): Clear examples of learning agility, adaptability, openness to feedback, willingness to iterate, and a bias toward action.

Pega Offers You:

  • high-growth market — Japan is one of Pega's most exciting expansion opportunities, offering significant earning and career upside.
  • Gartner and Forrester analyst-acclaimed technology leadership in the fast-moving AI platform market.
  • An AI-First organization actively investing in the skills, tools, and experiences of its people — so you grow as the market grows.
  • The world's most innovative organizations as referenceable clients.
  • A fast-paced, rewarding sales environment with a strong recognition culture and a truly global support network.
  • Competitive base salary, uncapped commission targets, and Pega equity — structured to reward performers who deliver.

#LI-DM2

Job ID: 23925

AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.

Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Labor Condition Applications
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Pegasystems Limited UK Gender Pay Gap Statement
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Your Employee Rights Under the Family and Medical Leave Act
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Employee Polygraph Protection Act Rights

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