Senior Manager Consulting
Meet Our Team:
The Senior Manager Consulting is responsible for leading and enabling a team of highly experienced Pega certified professionals, Pega Business Architects and Business Consultants. You will play a crucial role in the Consulting team by spearheading development, adoption and thought leadership for clients, teams and partners around implementation methodology and the use of Design Thinking.
Picture Yourself at Pega:
Pega is changing the way the world builds software. You will drive awareness and usage of the "Pega Delivery Approach" (defined delivery process best practices) across the practice and delivery leadership in their portfolio of work.
At Pega, we actively explore and embrace emerging AI capabilities with curiosity, responsibility, and a drive for meaningful innovation. You will work in an environment where AI‑enabled tools are used to enhance learning, improve engineering efficiency, and support better decision‑making across the cloud platform.
We expect engineers to apply critical thinking to all AI‑generated outputs—validating accuracy, quality, and relevance before applying them in production environments. We view AI maturity as a spectrum, progressing from foundational adoption toward more strategic, advocacy‑driven integration, and you will play an active role in that journey.
What You'll Do at Pega:
Leadership
Day to day leadership of a highly competent consulting team of Business Architects and Consultants
Technical leadership on the effective use of Pega products, architecture, design and methodologies
Lead customers through design concepts as it can be applied to their own environments
Provide thought leadership and tangible influence both internally and externally regarding Pega's rapid delivery models, agile and particularly Design Thinking
Consulting
Drive adoption and facilitate purposeful activities including workshops for clients using Design Thinking for digital transformation
Background in using qualitative and quantitative elements and other research methods
Deliver projects using rapid delivery methods and Design Thinking approaches
Who You Are:
12-15 years of professional experience in developing, mentoring and coaching consulting teams in design processes, approaches, principals and frameworks
You are a Business Architect, Consultant and Design Thinking practitioner
A self-driven, iterative and creative problem solver that can energize the people around you to solve business outcomes
A seasoned, strategic people manager, used to building, reshaping and upskilling teams through a transparent and goals driven culture
You demonstrate a strong Growth Mindset—embracing curiosity, continuous learning, and adaptability in a fast‑changing technology environment. You are comfortable speaking about AI with confidence and conviction, and you view AI as an enabler to improve outcomes rather than a substitute for sound engineering principles.
You challenge assumptions, learn quickly from change, and apply critical thinking to validate outputs and make informed decisions. You bring a thoughtful, quality‑driven approach to your work and actively contribute to a culture of innovation, collaboration, and continuous improvement.
What You've Accomplished:
Experience with upselling services and software at an enterprise level.
Ability to persuade and influence, using appropriate interpersonal styles and communication methods to gain acceptance of thoughts, plans, activities, services, and products
Ability to collaborate across difference business units to achieve favourable business development outcomes
Finance knowledge preferred
Experience selling services to large organizations, including directly to C suite talent
Pega Offers You:
- Gartner Analyst acclaimed technology leadership across our categories of products
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
- An opportunity to work in an organization that actively invests in AI‑enabled learning, innovation, and responsible adoption across its engineering practices
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AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.
All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.
Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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