Skip to main content

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Guide

Why banking needs to put service first

ダウンロード

Financial institutions have been struggling to create an account-centric view of the customer. But in today's world, this isn't enough. It’s crucial to understand what customers need and respond to them proactively, in a way they find acceptable. So, how do you create positive customer service experiences that not only make people happy, but also help drive long-term, profitable relationships? Read more about how to take a proactive, personalized approach to customer service.


タグ

Industry: 金融サービス トピック: カスタマーサービス 課題: カスタマーサービス

Related Resources

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more