What is Real-Time Decisioning?
When it comes to customer experience, speed is everything. Anything more than 200 milliseconds can feel like lifetime. Every interaction must be completely relevant – they can either bring your customers closer or push them away. That’s why real-time decisioning is so important.
But what is real time, exactly? Watch our webinar featuring Forrester Vice President and Principal Analyst, Rusty Warner to learn:
- How is real-time decisioning defined?
- What does the architecture look like?
- What data can power a real-time program?
- What ROI are early adopters seeing?
PegaWorld iNspire | May 4, 2021
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