Video
A single platform to manage and automate orders end-to-end
See how Pega provides a single platform for managing and automating orders across all channels. Watch this video to learn how Pega Platform ensures that all transactions are right the first time, that all customers have the same consistent experience, and that all customers are able to quickly and easily see the status of their order.
Transcript:
Order management is typically complex and often requires a significant amount of rework throughout the process. System users often need to access multiple systems on a swivel chair basis, and user training and guidance is often not available. And visibility of the status of an order is not always clear.
What if you could have a system that provides a single approach for managing and automating orders across all channels, ensuring that all transactions were right the first time, with zero touch involvement, while also ensuring that all customers have the same consistent experience and journey? A single platform to manage order to cash cycle time while providing all users a simple interface to interact with?
Pega automates and manages the end-to-end order, providing complete visibility to what is happening, saving time and money. At a glance you can see relevant information, such as documents, followers, and stakeholders, reducing cycle time for orders and billing and decreasing order to cash time. Using Pega as the orchestration layer, we can track any task that need to occur by being able to talk to backend systems to automate work from one single screen through complex dynamic case management and workflow automations powered by Process AI within a single low-code platform.
Provide a complete solution to manage, automate, and simplify the ordering process, saving time and resources. Visit pega.com for more information.
