eBook
Revolutionizing Personalization with Artificial Intelligence
Building long-term customer relationships is more important than ever before. For customer engagement and marketing practitioners, delivering personalized customer experiences is a critical component of that process.
Customers now demand relevance, empathy, and timeliness – all without invading their privacy during their brand interactions. Brands can no longer offer basic personalization, the kind that comes in the form of a personalized mass email or an interaction on the consumer’s birthday.
Consumers can spot that surface-level engagement easily, especially when the most competitive brands are offering enhanced levels of personalization like product recommendations, usage reports, custom content recommendations, real-time personalized experiences, and beyond.
タグ
関連リソース
-
ビデオ
Center-out:ブレーンを持つ
-
Research and Insights
顧客体験における4つの間違った物語
-
ガイド
ワンツーワンのエンゲージメントで協調性を広げ利益を守る
おすすめの調査とインサイト
業界の最新情報、今のトレンド、今後の動向についてお届けします。
Pegaが選ばれる理由
当社の優位性は、ユニークでパワフルなソフトウェアだけではありません。