
Data Sheet
Providing connected service in a disconnected world
It may sound like an impossible ask, but with the right strategy and set of tools, your government agency can adapt to today’s fluid, changing working model and continue to provide high-quality customer service and great customer experience.
Read this executive brief to learn ways to:
- Handle the increased workloads without significantly driving up costs.
- Demonstrate empathy to customers and employees who are all facing unprecedented challenges.
- Increase efficiency, availability, and customer options across digital channels.
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関連リソース
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ビデオ
Pega Process Fabric
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eBook
混乱の時代のなかで優秀なサービス戦略を立案する 4 つのステップ
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Research and Insights
顧客サービス戦略を迅速にリセットする

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