PegaWorld Breakout Session | PDF | 32 ページ数
PegaWorld iNspire 2024: Virtusa Enables Healthfirst to Onboard and Manage Providers More Efficiently (Presentation)
A not-for-profit Health Insurer wanted to improve care provider score and streamline provider onboarding process. Their old process was manual with fragmented systems that didn't provide enough visibility on the provider onboarding status, ultimately causing claims processing delays. Virtusa partnered with this Insurer to build a Unified Provider 360 view using PEGA constellation and establishing a single source of truth of provider data. Together, we built highly intuitive and rule-based platform that enabled the client to improve data accuracy and care provider score.
関連リソース
プロセスを再設計し、あらゆるワークフローを構築可能なアプリケーションに自信を持って変換します。
すべてのタッチポイントで顧客ジャーニーとエンゲージメント戦略を可視化し、活性化します。