PegaWorld iNspire 2023: Pega AI in Claims Operations at Elevance

Going live with Pega Smart Claims started Elevance on a road to transforming claims – the center of complexity for health plan operations. Join this session to hear how Elevance has succeeded in creating a unified, guided experience for examiners as well as a consolidated platform for claims processing, using Pega AI for proactive and predictive insight-driven inventory management. Discover how the organization is delivering a digital-first enhanced experience that drives personalization and meets its promises to customers and providers.