PegaWorld 2025: Improving Healthcare Experiences: Driving Impact Through Increased Scale and Autonomous Optimization (Presentation)

Discover how CVS Analytics & Business Outcomes Team is using Pega Customer Decision Hub™ and Blend’s AI Services to gain efficiencies and increased scale over their homegrown NBA application to deliver more rapid, autonomous optimization and substantively improve member behavior/experiences. Join us to hear from their executive data science and marketing leaders on how to innovate and transform NBA development and execution.