Pega Community Forum - IT.NRW: What do social contact persons and small requests to the state government have in common? (Presentation)

The digital administration of social contact persons and the administration of small inquiries to the state government were the first processes to go live on the low-code platform Pega, which has been introduced throughout the state.

In this video Jan Muetter, Head of Business Unit B IT Basic Component, Anke Bolz, Head of Service Bundle B5 Digital Public Authority Access, both from IT.NRW, and Gordian Bartel, Principal System Architect, Greenfield, describe the project of setting up the competence center at IT.NRW and the commissioning of the platform with the first projects implemented on it.