Artificial intelligence (AI) is seeing a dramatic resurgence, leading to both potential confusion and powerful ways to use it for customer engagement. Brands need to cut through the hype and hyperbole and use AI to improve customer experience – now – not in the future. Read this paper to learn how predictive intelligence technologies can play a critical role in digital transformation – helping your business garner customer loyalty, improve experiences, and ultimately increase profits.
PegaWorld iNspire | May 4, 2021
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