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Manager Consulting

Job Category: Client Success
Location: India - Telangana - Hyderabad

Meet Our Team:

At Pega, we believe that our greatest asset is our people. Within our dynamic consulting organization serving global clients, we understand that success comes from both developing exceptional talent and delivering outstanding results. Our Consulting Managers play a vital role - they shape the future of our talent while ensuring project delivery in excellence, creating an environment where both our people and our projects thrive

Picture Yourself at Pega:

Imagine yourself in a role where you're not just leading teams - you're transforming them. As a Consulting Manager, you'll spend approx. 75% of your time designing and implementing structured mentorship programs, creating specialized development tracks, and nurturing the next generation of Pega leaders. The remaining 25% of your focus will be on ensuring project delivery success through effective governance and delivery excellence.

Regular skill assessments and gap analysis are central to how our Consulting Managers drive continuous improvement. They create personalized learning and development roadmaps for each team member, facilitating peer learning and knowledge-sharing sessions to promote collaboration. Through mentoring partnerships between senior and junior members, our Consulting Managers encourage both individual growth and collective team success.

We believe in identifying and nurturing emerging leaders. Our Consulting Managers provide targeted leadership development programs, empowering team members to lead special initiatives and projects. Succession planning ensures that we are always prepared to fill key roles with capable leaders from within our team

They organize team-building activities that foster collaboration and trust, ensuring that everyone feels valued and supported. Recognition programs celebrate outstanding contributions, while open platforms for innovation encourage creative problem-solving and continuous improvement.

Our Consulting Managers are passionate coaches who provide structured, actionable feedback to help team members set and achieve ambitious goals. Through regular career development discussions, they guide personal brand development and support everyone’s journey to success within the company.

At Pega, we actively explore and embrace emerging AI capabilities with curiosity, responsibility, and a drive for meaningful innovation. You will work in an environment where AI‑enabled tools are used to enhance learning, improve engineering efficiency, and support better decision‑making across the cloud platform.

We expect engineers to apply critical thinking to all AI‑generated outputs—validating accuracy, quality, and relevance before applying them in production environments. We view AI maturity as a spectrum, progressing from foundational adoption toward more strategic, advocacy‑driven integration, and you will play an active role in that journey.

What You'll Do at Pega:

  • Performance Excellence
  • Team Engagement and Culture
  • Professional Growth Framework
  • Coaching Excellence
  • Change Management and Adaptation
  • Project Governance and Leadership
  • Project Team Management
  • Client Relationship Management
  • Project Control and Risk Management
  • Best Practices and Quality Assurance

Who You Are:

  • You are a visionary leader who excels at both people development and project delivery. With a strategic mindset, you understand how to balance nurturing talent with achieving project success.
  • With a strong background in managing talent in an IT consulting & delivery organization, you thrive in guiding individuals through their career growth and helping them achieve their full potential.
  • You have a natural ability to foster an inclusive, engaging, and collaborative culture, and you understand the importance of continuous learning and professional development.
  • You are a proactive problem-solver who is committed to performance excellence and driving results.
  • You know how to leverage data-driven insights to assess skills, identify gaps, and create personalized development plans that ensure both individual and organizational success.
  • You are skilled in coaching and providing constructive feedback, and you are always looking for opportunities to help your team members stretch their abilities and develop new skills.
  • You’re a leader who values diversity and innovation, and you enjoy building strong relationships with team members at all levels.
  • Whether you’re supporting emerging leaders, leading change, or providing mentorship, you are dedicated to fostering growth and resilience in others.
  • You also excel at navigating change and supporting teams through transitions with a focus on maintaining high morale and engagement.
  • Above all, you are someone who believes in the power of people and understands that empowering others to succeed is the key to building a thriving organization.

You demonstrate a strong Growth Mindset—embracing curiosity, continuous learning, and adaptability in a fast‑changing technology environment. You are comfortable speaking about AI with confidence and conviction, and you view AI as an enabler to improve outcomes rather than a substitute for sound engineering principles.

You challenge assumptions, learn quickly from change, and apply critical thinking to validate outputs and make informed decisions. You bring a thoughtful, quality‑driven approach to your work and actively contribute to a culture of innovation, collaboration, and continuous improvement.

 

What You've Accomplished:

  • You have a BE/B.Tech Degree or equivalent work experience
  • You have 8-12 years of overall IT experience and 3-5 years in Managing People in a matrix type of IT Consulting organization
  • You have demonstrated success in project delivery leadership roles in client facing environments
  • You’ve successfully developed and implemented mentorship and growth programs that have advanced careers across all levels. Your focus on personalized development and skill assessments has consistently improved team capabilities and identified future leaders.
  • You’ve built a culture of collaboration and innovation, driving team engagement through recognition, team building, and learning opportunities.
  • Your coaching and feedback have empowered individuals to set and achieve challenging goals, aligning them with the company’s long-term vision.
  • You’ve led teams through change, fostering adaptability and high performance while balancing business needs with team well-being.
  • You’ve been a key driver in building high-performing teams ready for the future.

Pega Offers You:

  • Gartner Analyst acclaimed technology leadership across our categories of products.
  • Continuous learning and development opportunities.
  • An innovative, inclusive, agile, flexible, and fun work environment.
  • Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company
  • An opportunity to work in an organization that actively invests in AI‑enabled learning, innovation, and responsible adoption across its engineering practices

 

#LI-LR1

Job ID: 23916

AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.

Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights

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