Webinar
Transforming the Contact Center with Conversational AI
Customer service agents are already tackling the most complex customer issues. It’s time to improve the agent experience by adopting an AI-powered customer service strategy. Conversational AI, including Voice and Messaging AI, is a co-pilot to make every agent your best agent – to save time and exceed customer expectations.
Learn how Voice AI and Messaging AI helps:
- Guide agents through their daily work
- Automate manual tasks like form fills
- Suggest new cases and knowledge articles
Watch this webinar to discover how AI revolutionizes how agents get work done.
Tags
Weiteres Informationsmaterial
Empfohlene Studien und Insights
Neuigkeiten und aktuelle Trends entdecken
Warum Pega?
Eine außergewöhnlich leistungsstarke Software ist nicht das Einzige, was Pega auszeichnet.