PegaWorld iNspire 2024: Pega AI-powered Transformation: NTT East's Next-level Automation (Presentation)

NTT Group is one of the world’s largest telecommunications companies. After great success streamlining and automating back-office operations, NTT East has extended the use of Pega Cloud® as its strategic DX platform to enable transformation for more workflows. NTT East has started a new project to utilize Pega AI and is taking on the challenge of improving operations to the next level. Join this session to learn how NTT East is using Pega AI to automate the business process.