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Pega opens path to blockchain for customer onboarding

Pega blockchain innovation kit enables banks to test Ethereum in Pega KYC and Pega CLM

LAS VEGAS – June 4, 2018Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the availability of Pega Blockchain Innovation Kit to demonstrate the use of blockchain within Pega’s market-leading onboarding applications. Downloadable today, the kit provides a proof of concept (POC) template for banks to test how Pega Know Your Customer™ (KYC) and Pega Client Lifecycle Management™ (CLM) can use Ethereum blockchain within the overall orchestration of their onboarding processes.

Among the many blockchain use cases in software labs today, CLM and KYC provide one of the most pragmatic scenarios to realize blockchain’s benefits, such as increased security, collaboration, and cost savings. Banks spend billions of dollars managing due diligence compliance on new and existing customers against evolving KYC regulations designed to curb regulatory risk, terrorist financing, and money laundering. Blockchain can help financial institutions share this burden and eliminate duplicate efforts by vetting customers in a shared distributed ledger.

The Pega Blockchain Innovation Kit provides a safe, non-invasive way for Pega clients to integrate their Pega onboarding software and Ethereum, one of the predominant blockchain technologies. This allows clients to see how Pega can contribute KYC and CLM data sets to Ethereum and receive verified data blocks back into their Pega-driven processes. The kit comes with a predefined Smart Contract that governs how clients can read from and write to the blockchain.

In the future, banks may collaborate on blockchain with shared access to the most up-to-date customer KYC records while jointly verifying any changes to the data over time. With advanced cryptography, data immutability, and transparency, blockchain reassures banks that the records are secure, consistent, and accurate, even in an open environment used by competitors. A permissioned blockchain would give member institutions control over who ultimately can access the blockchain network and give their clients control over which institutions can access their data.

By bringing blockchain together with digital process automation (DPA), Pega will enable organizations to realize blockchain’s true potential by augmenting the power of distributed ledger and smart contract capabilities. This provides an effective way to extend their enterprise applications beyond traditional boundaries and into the distributed ecosystem that blockchain enables. As the leader in DPA, Pega today powers end-to-end business processes for the largest and most complex companies in the world across financial services, healthcare, insurance, communications, high tech, and more.

Named the leader in CLM and KYC applications by analyst firm Chartis, Pega CLM and Pega KYC provide large complex financial institutions with predefined industry best practices, global coverage of KYC regulatory rules, and out-of-the-box functionality for onboarding and KYC. Pega is the only vendor that provides cross line-of-business (institutional, wealth to consumer) and globally scalable CLM and KYC applications with inherent digital process automation, KYC rules, processes, case management, AI, and robotics. These industry-leading applications can be deployed at the world’s largest institutions in as little as three months to speed time to revenue and ensure compliance.

Pega Blockchain Innovation Kit is available for download from Pega Exchange for any Pega CLM, Pega KYC, or Pega Platform™ client at www.pega.com/blockchain-download. It will also be on display this week at www.pegaworld.com, Pega’s annual user conference being held in Las Vegas at the MGM Grand.

Quote & Commentary

“As the breathless hype around blockchain continues to escalate, many organizations are jumping on the bandwagon without first knowing what real business problems they want it to help solve,” said Alan Trefler, founder and CEO, Pegasystems. “Pega has decades of leadership in digital process automation, putting us in a prime position to identify the best enterprise use cases for blockchain that will drive real results. Our blockchain innovation kit will help our clients explore blockchain as a new piece to their digital strategy, as well as understand the critical role Pega can play in unlocking its value.”

Supporting Resources

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Lisa Pintchman
VP, Corporate Communications
[email protected]
+1 617-866-6022

North America

Sean Audet
Director, Corporate Communications
[email protected]
+1 617-528-5230

Ilena Ryan
Sr. Manager, Public Relations
[email protected]
+1 617-866-6722


Joanna Richardson
Director, Corporate Communications
[email protected]
+44 (0) 118 9651 660

Jon Brigden
PR & Communications Manager
[email protected]
+44 (0) 118 9398 584

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