Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


Transavia Airlines: Reducing Cost and Complexity

Like every airline across the globe, Transavia had to abruptly shut down operations when the global pandemic hit. They relied on their operational and customer experience solutions to keep customers informed, coordinate the logistical and operational complexities associated with the stoppage and make the customer experience as frictionless as possible.

As flights have slowly restarted, their integrated systems ensure that customers remain the center of their focus, leveraging transparency and stress-reducing communication to keep them updated on the new safety procedures. Hear how they partnered with Pega and Accenture to take advantage of the downtime and automate their flight preparation process within a matter of weeks.


Assunto: Excelência operacional Desafio: interação com clientes Área do produto: Atendimento ao cliente
Compartilhar esta página Share via LinkedIn Copying...

Related Resources

PegaWorld iNspire 2021

Virtual Event

PegaWorld iNspire | May 4, 2021

We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.

Learn more
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity
Compartilhar esta página Share via LinkedIn Copying...