What do you think: How is value realized best in customer services? Ask several people - and you will get diverse answers. But one message a lot of the answers will have in common: that automation is key.
Also the ICT company DTAG realizes value via automation in a lot of its services and solutions. But DTSE HR Customer Services is one example, which shows that there are more essential value drivers inside Pega beside that.
Pesquisa e insights recomendados
Veja o que há de novo, o que vem a seguir e o que está em alta no momento.
Por que a Pega?
Um software extraordinário não é nosso único diferencial.