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Case Study

U.S. Marine Corps: Modernizing on a major scale

  • Agile delivery methodology transformed manual processes into automated ones in months, not years
  • Sped up the delivery of applications from years down to weeks
  • srcLogic, a Pega Gold Implementation Partner, delivered the full production version of MIC-RR in six months

“The amount of time previously spent collecting information was time not being spent on our mission. Our system modernization has saved thousands and thousands of person-hours and related costs, allowing us to focus on the mission.”

The Business Issue

The U.S. Marine Corps’ mission, as America's expeditionary force-in-readiness since 1775, is to win the Nation's battles swiftly and aggressively in times of crisis. In support of this mission, the Marine Corps, led by the Program and Resources Department (P&R), is undertaking significant enterprise system modernization projects to reduce risk and increase efficiency, agility, and responsiveness.

Within the P&R department is the Enterprise Business Transformation Office (EBT), which oversees business operations across over 100 business systems and a few hundred applications. In many cases, critical data and information were getting trapped within disparate business areas, systems, and applications, limiting information sharing, obscuring risk, and creating duplicative work.

The Solution

The Marine Corps needed to evolve from siloed, bespoke systems and applications to a cloud-based, shared services environment that will accelerate modernization. The organization used the Pega Government Platform™ as the roadmap for its pilot plan to replace legacy systems with a cloud-based, agile, connected platform.

With the foundation in place, developers are now able to more quickly build and approve applications – within weeks, not years. By sharing application management controls, rule sets, and services built on the Pega Platform™, EBT is able to reuse objects and components, building out application functionalities once, then implementing across other applications. Shared services also make reuse possible across the organization, dramatically reducing time to production.

The Results

  • Successfully created an agile environment, for faster development and implementation of applications
  • Transformed dozens of manual processes into automated ones
  • Built a structure for data collection and a single data environment for ongoing reporting

All text sourced directly from Governments Building for Change.

Related Resources

Download the full U.S. Marine Corps case study (and many others) here.

Watch the full U.S. Marine Corps presentation on this implementation

Learn how the U.S. Army, U.S. Air Force, DCSA, and others are using Pega.

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Desafio: Atendimento ao cliente Desafio: Modernização empresarial Industry: Governo Área do produto: Plataforma
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