Dutch Supervisory of Mines transforms 40% faster with AI-powered design

The Business Issue

In today’s world, policy doesn’t wait. Whether it’s climate action, public safety, or digital transformation, governments are under pressure to respond faster, smarter, and with greater transparency. But for many public sector organizations, the machinery of change is still stuck in first gear – bogged down by outdated systems, siloed teams, and processes that can take months to deliver what citizens need today.

That was the reality facing the Dutch Ministry of Climate and Green Growth. One of its key agencies, the State Supervision of Mines (SodM), is responsible for overseeing the safety and environmental compliance of energy infrastructure like wind farms and offshore platforms. As new policies arrived with increasing speed, the agency found itself struggling to keep up in a world where change is only accelerating.

SodM had already invested in modern tools. But even with the right technology in place, the process of turning policy into practice remained slow. It wasn’t just a matter of systems. The real challenge was the disconnect between business teams and IT. Requests from policy teams would enter the development pipeline with good intentions, only to emerge months later as solutions that no longer matched the original need. They lacked a shared rhythm, real-time feedback, and a way to keep pace with the speed of change.

The Solution

Determined to break the cycle, SodM set out to reimagine how policy could be translated into action. They used Pega Blueprint™ to help them reimagine how work gets done.

What began as a two-day experiment quickly became a breakthrough. On the first day, business analysts and legal advisors brought real policy use cases – some as long as 18 pages – and used Blueprint to generate working process designs. Rather than over-engineering the inputs, they focused on clarity of intent and let the AI do the heavy lifting.

The results were immediate. Blueprint surfaced workflows and logic that hadn’t been considered, offering a fresh perspective on how to structure the work. The team then imported the Blueprint output into Pega using Autopilot. Within hours, they had a working application ready for business validation – no mock-ups, no handoffs, just real-time collaboration and instant feedback.

The Results

The impact was dramatic:

• 40% faster policy implementation: What once took months now takes days.
• 70% time savings for business analysts: Less time documenting, more time designing.
• Stronger business-IT alignment: Teams now co-create solutions in real time.
• Higher quality outcomes: AI-generated suggestions uncovered better ways to work.

Building a future-ready foundation

SodM isn’t stopping at one success story. They’re now using Blueprint to reimagine their entire Pega landscape, transitioning from traditional interfaces to the modern, modular Constellation UI. The goal is a component-based system that’s easier to scale, easier to maintain, and easier for policy teams to use.

They’re also rethinking how they work. Rigid sprint cycles and steering committees are giving way to outcome-driven mandates, empowered decision-making, and continuous delivery. The focus is no longer on process for process’s sake, but on delivering value, fast.

Watch their journey unfold in their PegaWorld breakout session.