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Pega Discover Customer Service Online Summit: Client Interview: How Aflac Has Unleashed the Power of Agile Service
The heart of service transformation is about one thing: the customer. Hear how Aflac, a leader in supplemental insurance, is revolutionizing its digital service and optimizing processes from end to end. With an agile technology strategy, Aflac is evolving as fast as its customers while driving value quickly across every interaction.
