Skip to main content
close Search
Close search

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


Customer Experience 2.0 – How the level of automation becomes a competitive advantage in customer interactions (Deutsch)

Marketing automation is playing an increasingly important role in the personalization of customer communications. However, the complexity associated with automation is still underestimated. Especially since it is not only about the right platforms and architectures. A successful transformation requires additional dimensions. The pure focus on technology has been proven to lead to failed projects. In this webinar, we will show what needs to be considered when using technology and AI.

Learn more in this webinar:

  • How to get an overview of your competitiveness with simple means
  • How automation becomes a competitive advantage for your business
  • What you need to consider when it comes to automation


トピック: デジタル転換 トピック: 人工知能 製品エリア: プラットフォーム 製品エリア: マーケティング 課題: One to One マーケティング 課題: カスタマー エンゲージメント

Related Resources

PegaWorld iNspire 2021

Virtual Event

PegaWorld iNspire | May 4, 2021

We’re bringing you the most iNnovative tools, ideas, and success stories to get you up to speed – all in a convenient virtual format.

Learn more
Pega Infinity

Pega Infinity™

We’ve brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform.

Explore Pega Infinity