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Project Delivery Leader

Job Category: Professional Services
Location: Japan - Tokyo

Meet Our Team:

At Pega, our Global Client Success organization is at the heart of everything we do. We are a team of passionate, driven delivery professionals who partner with our clients to turn ambitious digital transformation goals into measurable business outcomes. We operate at the intersection of technology, strategy, and human ingenuity — helping the world's leading organizations work smarter, move faster, and deliver more.

Picture Yourself at Pega:

Imagine leading high-impact projects and strategic solutioning for some of the most innovative organizations in the region. As a Project Delivery Leader with a Solution Consulting mindset, you will guide clients through complex cloud transformations and modernize legacy systems using Pega's AI-powered platform. You will be the trusted advisor who not only ensures project success but also identifies new opportunities to drive business value, aligning technology execution with long-term strategic goals.

What You'll Do at Pega:

  • Delivery Leadership: Lead end-to-end delivery of Pega implementation projects — from initiation and planning through execution, go-live, and post-launch support.
  • Solution Consulting: Partner with sales and account teams during the pre-sales cycle to provide delivery expertise, ensuring proposed solutions are feasible, scalable, and aligned with Pega's best practices.
  • Client Advocacy: Own the client relationship during the project lifecycle, acting as the primary point of contact and strategic advisor.
  • Cloud Transformation: Oversee cloud migration engagements, including assessments, planning, and execution from legacy systems to Pega Cloud® or client-managed clouds (AWS, Azure, GCP).
  • Opportunity Identification: Proactively identify business challenges within existing accounts and propose Pega-based solutions to drive expansion and continuous value.
  • Project Governance: Manage scope, budget, schedule, and change control with precision while monitoring project health and mitigating risks.
  • Methodology & AI: Drive the adoption of Pega's delivery methodology and AI-powered tools to accelerate project outcomes.

Who You Are:

  • Versatile Leader: A proactive, results-oriented leader with a proven record of bringing complex enterprise software projects to completion while navigating ambiguity.
  • Strategic Consultant: A confident communicator who builds trust quickly and can connect technology capabilities to real business outcomes for C-suite executives.
  • AI-First Mindset (Essential): You actively use AI tools to reason, validate, and create artifacts (blueprints, frameworks). You approach AI with responsibility and intentionality.
  • Growth Mindset (Essential): You are wired for continuous learning, treat iteration as a strength, and favor action over perfection.
  • Collaborative: You understand that great delivery is a team sport and lead by example to raise the bar for everyone around you.

What You've Accomplished:

  • Project Management: Extensive experience in project/program management within enterprise software or technology consulting.
  • Pre-Sales & Solutioning: Proven success in supporting pre-sales activities, including solution design, effort estimation, and presenting value propositions to stakeholders.
  • Cloud Migration: Demonstrated success leading cloud transformation programs, including hands-on management of the full migration lifecycle (assessment to stabilization).
  • Technical Knowledge: Familiarity with cloud infrastructure (AWS preferred) and Pega technology (Pega Platform, Pega Cloud®, or Pega GenAI) is highly desirable.
  • Methodology Mastery: Track record of managing multi-stakeholder projects using Agile and Waterfall methodologies.
  • Certifications: PMP, PRINCE2, or equivalent project management certification is a strong plus.
  • AI Integration: Evidence of using AI tools in delivery contexts for planning, risk identification, or communication.

Pega Offers You:

  • A collaborative global culture where contributions are recognized and rewarded.
  • Clear pathways for career growth into principal, architect, or practice leadership roles.
  • Hands-on exposure to cutting-edge GenAI-powered platforms and cloud-native innovations.
  • Competitive compensation and a comprehensive benefits package.

#LI-DM2

Job ID: 23999

AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.

Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
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Employee Polygraph Protection Act Rights

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