Senior Director Global Partner Management

Meet Our Team:

At Pega, we build software that powers real‑time decisioning, customer engagement, and operational excellence for some of the world’s most complex organizations. Recognized by analysts such as Forrester as the industry leader in Real‑Time Interaction Management, we challenge conventional approaches to one‑to‑one engagement and help enterprises unlock measurable customer and business value.

You will play a pivotal leadership role in accelerating Pega’s growth through our most strategic Systems Integrator (SI) alliances Globally. This role sits at the intersection of executive partnership, go‑to‑market strategy, and field execution—driving SI brand awareness via sell‑with and sell‑through motions across Pega’s full portfolio in close alignment with product group and our direct sales organization.

Join a team where your work directly shapes partner strategy, market presence, and revenue outcomes—while building a career without boundaries.

Picture Yourself at Pega:

Pega is the global leader in cloud software for customer engagement and digital transformation. In this role, you will work with Global SI’s to leverage Pega’s market‑leading capabilities to influence how enterprises and public sector organizations modernize operations, improve customer experiences, and drive meaningful transformation at scale.

This role is critical to scaling Pega’s impact globally by deepening our most strategic alliances. You will shape how Pega shows up in the market—through partners—while influencing both near‑term revenue and long‑term strategic positioning.

What You'll Do at Pega:

As a senior leader within the Alliances organization, you will own the strategic direction and operational rhythm of one or more priority SI partnerships.

• Set and lead executive‑level alliance strategy
  Own strategic planning, executive governance, and operational cadence with priority SIs, ensuring alignment on joint investment areas, go‑to‑market priorities, and revenue outcomes.
• Drive measurable partner‑led growth
  Partner closely with Sales leadership, Account Executives, and Alliance Executives to embed SI Cosell behaviors into core sales motions and accelerate pipeline creation, deal progression, and win rates.
• Shape joint value propositions and sales plays
  Co‑create differentiated sales plays, joint solutions, and market messaging that position Pega and the SI as strategic transformation partners—reinforcing Pega’s brand and relevance in target industries.
• Operate at the executive interface
  Build and sustain trusted C‑suite relationships within partner organizations, influencing strategy across consulting, delivery, industry verticals, and innovation practices.
• Lead alliance marketing and field activation
  Define the strategy for Alliance events, sponsorships, and campaigns, ensuring they are tightly connected to sales priorities and deliver clear ROI.
• Translate insight into action
  Synthesize field feedback, partner insights, and market signals into clear recommendations that inform alliance strategy, sales execution, and internal decision‑making.
• Enable partner success at scale
  Ensure partner teams are equipped with current solution positioning, joint marketing activity updates, and clarity on where and how to win together.

Who You Are:

You are a Senior Alliance leader who thrives in complex, matrixed environments and is equally comfortable shaping strategy and driving execution.

• Proven ability to operate credibly with senior executives and C‑suite stakeholders, both internally and within global SI partners
• Highly adept at moving between strategic planning and hands‑on execution, especially in ambiguous or fast‑changing environments
• A natural orchestrator who aligns sales, marketing, partners, and leadership around shared outcomes
• Comfortable owning results, influencing without authority, and creating structure where none exists
• Understand the GSI marketplace and how they operate

What You've Accomplished:

• 15+ years of experience working within GSI Sales and Delivery, ISV Partner / Alliance Leadership, Partner ecosystems, Channel Sales
• 8+ years managing complex relationships with global and regional Systems Integrators - preferred experience of working with EY. 
• Demonstrated success building and executing go‑to‑market and business plans that drive sustained partner‑led revenue growth
• Deep understanding of co‑sell, sell‑with, and indirect selling models
• Track record of delivering multi‑workstream marketing and demand generation initiatives with partners
• Bachelor’s degree or equivalent practical experience

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

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