
Gain Workforce Resilience Through Intelligent Automation
The way we work is transforming, but you need the right automation strategy to make the enterprise even better than business as usual.
Join Pega’s CTO & VP of Product Strategy, Don Schuerman and guest speaker, Forrester VP & Principal Analyst Rob Koplowitz, as they take an in-depth look at workforce resilience, the advent of the extended enterprise, and how low-code automation can help deliver the best outcomes – fast and at scale.
In this can't-miss webinar session, you will learn more about:
- Business agility, adaptability, and sustainability
- Lessons learned from the pandemic
- How you can future-proof your enterprise
Speakers

Don Schuerman
Don Schuerman is CTO and Vice President of Product Strategy at Pegasystems, responsible for Pega’s industry-leading platform and CRM applications. He has 20 years of experience delivering enterprise software solutions for Fortune 500 organizations, with a focus on digital transformation, mobility, analytics, business process management, cloud and CRM.
Don has led enterprise software implementations and provided technology and architecture consulting to senior business and technology executives from Fortune 500 organizations, including American Express, Citibank, JP Morgan Chase, and BP. Don holds a BS in Physics and Philosophy from Boston College.

Rob Koplowitz
Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy. Prior to IBM, he was a Vice President, Principal Analyst with Forrester where he was a leader in collaboration and enterprise social research. Before that, he was a Director of Product Management with Microsoft, where he played a strategic role with Duet, a joint initiative brought to market with SAP. Prior to Microsoft, Rob was a Senior Director of Product Marketing with Oracle, where he focused on Oracle’s content, collaboration, portal, and business intelligence offerings. He also spent 15 years in consulting working for Lotus/IBM and other global software services firms with a focus on corporate collaboration.
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