Data Sheet
Tech Mahindra Service Life Cycle Management Solution
Tech Mahindra has built a customer experience transformation solution titled Service Life Cycle Management that leverages Pega’s process-driven CRM and Case Management capabilities. As Pega® technology, which is based on Smart BPM, works with existing assets to revitalize and transform them. It also dynamically automates back-end processes and fulfill customer requests.
The solution utilizes Pega’s unified platform and addresses the customer service delivery area for profitable customer relationship management.
Weiteres Informationsmaterial
Empfohlene Studien und Insights
Neuigkeiten und aktuelle Trends entdecken
Warum Pega?
Eine außergewöhnlich leistungsstarke Software ist nicht das Einzige, was Pega auszeichnet.