Zum Hauptinhalt wechseln

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Presentation

PegaWorld iNspire 2022: Transform the Consumer Experience – at Enterprise Scale (Presentation)

Jetzt herunterladen
HMHS and Highmark embarked on a journey to deliver enterprise-wide healthcare consumer engagement at scale. The organizations understood that coordinated, channel-agnostic member health journeys can improve health outcomes and the member experience, while also reducing costs. HMHS built out a series of journeys in Pega Customer Decision Hub™ to support member health engagement including journeys focused on closing gaps in care. In this session, you’ll see how HMHS and Highmark gave members access to the best next best actions possible as they traveled through their health journeys on multiple engagement channels.

Tags

Industry: Gesundheitswesen Produktbereich: Customer Decision Hub Thema: PegaWorld Thema: Personalisierte Kundenerfahrungen

Weiteres Informationsmaterial

Best of Pega

Empfohlene Studien und Insights

Neuigkeiten und aktuelle Trends entdecken

Informationsmaterial entdecken
Why Pega

Warum Pega?

Eine außergewöhnlich leistungsstarke Software ist nicht das Einzige, was Pega auszeichnet.

Mehr erfahren
Weiterempfehlen Share via x Share via LinkedIn Copying...