Zum Hauptinhalt wechseln

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

On-Demand-Webinar | 39:29

5 Trends Customer Service Leaders Can’t Ignore Post-COVID

Did you find yourself unprepared or under-prepared to adapt to the COVID-19 pandemic in your service offerings? If so, you are not alone. Most organizations struggled to transition to a fully-distributed workforce and handle unprecedented volumes of customer inquiries.

In this webinar, Pega’s Fortuné Alexander and guest speaker, Forrester VP & Principal Analyst Kate Leggett discuss the 5 customer service trends you cannot ignore to be ready for a post-COVID world. Watch this session to understand:

  • How your organization can emerge stronger from the pandemic
  • Top service priorities in 2021
  • Where organizations are investing for the future

Related Resource

Produkt

App-Design völlig neu gedacht

Optimieren Sie mit Pega GenAI Blueprint™ blitzschnell Ihr Workflow-Design. Legen Sie Ihre Vision fest und erleben Sie, wie Ihr Workflow umgehend erstellt wird.

Weiterempfehlen Share via X Über LinkedIn teilen Kopieren ...