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What is citizen development?

Achieve enterprise-wide, low-code excellence – by making app development accessible to all

What is it?

Today, anyone with an interest in creating their own online content can find an abundance of easy-to-use, low-code tools at their fingertips. These tools provide an exciting opportunity for individuals and businesses alike to democratize development and help close the gap in development resources. But without IT oversight… they become shadow IT. Citizen development is a practice used by non-technically trained users that allows for the support and sanctioning of low-code tools within a business, enabling companies to take advantage of the benefits of low code – without the risks. This allows non-developers to help alleviate IT burden within enterprise-sanctioned boundaries.

How Pega does it

Management and governance of a citizen development program is essential to harnessing the many benefits of democratized low code, which include:

  • Reduction of IT capacity bottlenecks
  • Elimination of shadow IT concerns
  • Acceleration and scaling of innovation

Pega provides the guidance and support needed to establish an effective citizen development program at your enterprise. We make it easy to set up a governance process and automated oversight to ensure compliance and security requirements are met – as well as guide you through the setup of development guardrails and shared reuse layers that streamline the development process.

Explore Pega Community resources and connect with your peers to share best practices throughout your journey, and get insights on establishing a Community of Practice within your own enterprise team. And while these apps and projects typically start small, within one team or department, they can have the potential to grow and serve the whole enterprise – which is exactly what the Pega Platform is designed to handle. From preparation to launch to expansion, Pega sets you up for success with citizen development.

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Latest blog posts

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