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Pega Rocks Insurance Video Series

Looking to stay up to date with the latest trends in the world of insurance? This four-part video series covers everything you need to know about the future of insurance, from digital transformation to hyper-personalization and the power of AI. 

Don't miss out on these valuable insights - watch now!


Episode 1: Exploring the Future of Insurance

In the world of insurance, new technology isn’t the only thing on the rise – so are policyholder and agent expectations. They all need the right information at the right time, every time. And there’s no turning back.

Watch this video to learn:

  • How insurance is transforming digitally and where it’s going next.
  • How to evolve and meet policyholders’ and agents’ needs.
  • The ways carriers can maximize agent efficiency with real-time data.
  • The value of omni-channel, personalized experiences.

Episode 2: Anticipate insurance policyholder needs with the power of AI

The future of insurance customer service is proactive. Leading insurers are using AI to offer empathetic, dynamic support when and even before policyholders need it most.

Watch this video to learn:

  • How insurance companies can become partners of their policyholders.
  • How a hybrid service approach combines AI with live agents to better personalize interactions.
  • When good service is actually “no service” – and how to deliver streamlined experiences across channels.
  • The different approaches to effectively handle transactional versus emotional insurance needs.
  • How insurers use AI to detect when a claim is needed to speed up processes.

Episode 3: Unlocking Hyper-Personalization in Insurance

The future of insurance isn't just about policies; it's about creating value through personalized, meaningful experiences.  

Watch this video to discover:

  • The power of hyper-personalization in transforming customer engagement
  • Why a shift towards customer-centric experience is crucial for insurers
  • How insurers can harness real-time data and sensors for personalized services
  • The future of insurance as lifestyle managers and trusted ecosystems
  • The competitive edge of hyper-personalization in retaining customer trust and improving retention rates

Episode 4: Embrace the Power of AI for Underwriting and Claims

Watch this video now and discover how cutting-edge AI solutions can transform your business, setting you apart from the competition by:

  • Automating and streamlining manual processes to attract and retain top talent
  • Providing intelligent recommendations for more efficient work
  • Developing virtual assistance to streamline workflows and focus on the right tasks
Learn how you can transform, automate, and personalize insurance, end-to-end

Unlock profitable growth at scale with a workflow and AI decisioning platform that’s built for insurance.

Learn more
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