Handling Complaints in Insurance

Processing complaints quickly, efficiently, and to the satisfaction of both the carrier and the complainant is essential. The complexity of working with disconnected systems, manual processes, and the lack of proactive customer notifications makes this difficult. That’s where Pega comes in. Pega crushes complexity so that you can make better decisions, get work done, and save customers and employees time so that you can focus on resolving the complaint to everyone’s satisfaction.