Apresentação do evento | 08:18
Customer Engagement Summit Munich 2019: Cognizant Spotlight Talk: Digital Customer Engagement – A Real Life Execution Experience
Watch this spotlight to hear the journey and learnings of a recent strategic engagement from Cognizant to deliver a digital platform for a Telecom client. The objective of the program was to bring in omni-channel digital customer engagement to increase business throughput, reduce churn rate and capture global market with relevant products and services.
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