Video
Simplify banking customer service with Pega
Today’s customers expect seamless service. Learn how leading financial enterprises are driving faster, more contextual customer resolutions – while lowering costs.
Start crushing service complexity with Pega.
Transcript:
[Narrator] When finances get tricky, don't short change customers and clients with disconnected service or overcomplicated processes. Instead, simplify service for lower costs, faster resolution and increased satisfaction with Pega's agile technology. Our software connects systems across customer journeys for service that reduces friction and frustration. Just ask Lloyd's, who reduced customer service complaints by 75%. Retain customer context and deliver proactive, personalized experiences across every channel. Serve customers faster with guided interactions and contextual knowledge. Eliminate manual work, so agents can focus on customer needs. Make service feel simple thanks to end-to-end automation with robotics and real-time AI, all connected by best-in-class case management to truly facilitate customer-centric service. Industry-leading service experiences start with industry-leading technology. Start crushing complexity with Pega.
