Video
Individual Response to Customer Needs with AI, Cross-Channel and in Real Time (German)
Using the example of an aborted order process in the online shop, we will show you how you can respond directly to customer events with Pega and always use the optimal next best action for each customer with business logic and artificial intelligence.
Related resources:
- Video: Online Meet-up – 1:1 Customer Engagement full replay
- Analyst Report: Forrester names Pegasystems a leader in Real-Time Interaction Management
- Case Study: DAK puts faith in customer-focused communication
Tag
Risorse correlate
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Research and Insights
Trasformare il servizio clienti con IA e automazione
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Research and Insights
Intelligenza artificiale responsabile: una grande potenza richiede grande responsabilità
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Video
Center-out: canali interconnessi
![AI in Innovation](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2023-11/ai-innovation-prev-card.png?itok=I5cCWnoL)
Scopri la potenza dell'innovazione guidata dall'IA
Scopri l'IA di levello enterprise e in che modo guiderà i futuri risultati aziendali.
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Perché scegliere Pega?
Un software straordinariamente potente non è l'unica cosa che ci distingue.