Votre CRM peut-il répondre aux exigences de plus en plus élevées des clients ?

AVEC PEGA, C’EST POSSIBLE !

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Anticipez

What Can Evolved CRM Do, Exactly?

300% Increase in Retention Value

Pega helped EE learn how to to anticipate what its customers need before they asked, thereby reducing churn and tripling retention value.


To know your customers, you have to know their context. Pega uses an analytics-driven, always-on "marketing brain" to provide a truly personal recommendation for any given customer, in any channel, under any circumstance.

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Se connecter

What Can Evolved CRM Do, Exactly?

40% HIGHER CUSTOMER SATISFACTION

By leveraging Pega’s unified platform and strategic applications, OCBC customers are now connected directly to the people who can get things done…something the competition can’t do. That’s why OCBC scores 40% higher in customers satisfaction than its competitors.


Put your customers in touch with the people and systems that can help. With Pega, you can easily link your front office, back office and employees — and make customers happier in the process.

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de gérer

What Can Evolved CRM Do, Exactly?

PROCESS CLAIMS 30% FASTER

AIG worked with Pega to consolidate over 55 disparate systems into one, thereby reducing claims processing time and delivering real-time service to customers in over 60 countries.


Give customers a simple, consistent experience — wherever they are. Pega helps you manage complexity across geographies, products, customer segments and channels to streamline the process, improve speed and reduce costs.

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Évoluez

What Can Evolved CRM Do, Exactly?

2/3 REDUCTION IN ONBOARDING TIME

ING used Pega to reduce on boarding time from 6 months to only 8 weeks, while tripling its sales force in only 9 months.


Today's digital customers expect more than ever and traditional systems require coding that can’t keep up. Pega's platform is 6.4 times faster than Java and 40 times faster to deploy in mobile. And that makes everyone happy.

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POSSIBLE AVEC SALESFORCE ?
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Nos Produits
Pega place les clients au centre des priorités grâce à des applications CRM entièrement axées sur leurs besoins.

Service client

Présentez à chaque client une offre adaptée, au moment opportun, sur tous les canaux
Pega Customer Service software in action

Ventes

Guidez vos commerciaux à l’aide d’actions recommandées et rationalisez le processus de vente
Pega Sales Automation software in action

Marketing

Voyez plus loin que la segmentation et les campagnes marketing : établissez des relations solides avec vos clients
Pega Marketing software in action

Opérations

Automatisez les tâches qui peuvent l’être, guidez celles qui ne peuvent pas l’être et réduisez vos coûts
Pega 7 For Operations in action

Démonstration de la plate-forme Pega 7

Utilisez une plate-forme unifiée pour gérer tous les changements qui se présentent
Pega 7 Platform in Action
TÉMOIGNAGE CLIENT
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