Principal AV Engineer, Events Lead

Meet Our Team:

Join a dynamic, collaborative team that bridges technology and event production to deliver seamless experiences for global audiences. Our culture values innovation, operational excellence, and continuous improvement, making every event an opportunity to showcase our technical leadership and teamwork.

Picture Yourself at Pega:

You will be at the forefront of event technology, driving impactful experiences for some of the world’s most innovative organizations. At Pega, your expertise will help shape the future of virtual, live, and hybrid events, while you grow in a rapidly expanding, analyst-acclaimed company that values your contributions and supports your professional development.

What You'll Do at Pega:

• Design and Deliver Event Technology: Lead the planning, deployment, and support of A/V systems, live streaming platforms, and digital signage for corporate events, ensuring seamless technical execution and exceptional attendee experiences. Oversee the estimation of project costs, develop accurate budgets, and ensure all technology solutions are delivered within financial constraints.
• Stakeholder Engagement & Relationship Building: Build and maintain strong partnerships with event planners, communications, facilities, and external vendors to align technology solutions with business objectives and drive continuous improvement. Negotiate contract terms and equipment costs with vendors, leveraging benchmarking and competitive proposals to secure optimal value for the organization.
• Leadership & Team Development: Provide operational and technical guidance to the team, establish process standards and documentation, and mentor others to elevate event technology practices. Foster a culture of fiscal responsibility by training team members on cost estimation, budget tracking, and the financial implications of project decisions.
• Event Technology Systems Administration: Monitor system performance, proactively address potential issues, and act as an escalation point for platform outages, collaborating with software vendors to resolve support cases efficiently. Ensure all system upgrades and maintenance activities are planned and executed in alignment with approved budgets and contractual obligations.

Who You Are:

• Hold a Bachelor’s Degree in Information Technology, Computer Science, Event Management, or a closely related discipline, (or industry experience) providing a strong foundation for technical and operational excellence.
• Bring 5–7 years of direct experience in AV Engineering & support, expert experience with AV event technology, and experience with complex event environments.
• Have a proven history of successfully managing virtual, live, and hybrid events, utilizing enterprise-grade platforms to deliver seamless experiences for diverse audiences.
• Possess advanced knowledge of audiovisual systems, including video conferencing, video broadcast, live sound mixing, while adhering to high-quality production standards.
• Excel in project management and organizational skills, adept at coordinating multiple projects, managing budgets, and collaborating with both internal teams and external vendors.
• Communicate clearly and effectively with stakeholders at all levels, and demonstrate strong problem-solving abilities, especially when working under the pressure of live events.
• Understand network infrastructure, connectivity, and cybersecurity best practices, ensuring all event technology solutions are secure, reliable, and compliant with organizational standards.

What You've Accomplished:

• Successfully managed technology for high-profile virtual, live, and hybrid events.
• Developed and implemented standardized processes for event technology management.
• Built and maintained strong partnerships with internal teams and external vendors.
• Delivered post-event analytics and continuous improvements to event technology standards.
• Achieved certifications such as CTS (Certified Technology Specialist), PMP (Project Management Professional), Microsoft Certified: Teams Administrator Associate, and ITIL Foundation.

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products.
• Continuous learning and development opportunities.
• An innovative, inclusive, agile, flexible, and fun work environment.
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company.
• The opportunity to work with a team that sets the standard for event technology excellence.

Additional Information

Base salary range for this role is 100,800 - 153,500 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

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