Technical Documentation Intern - Summer 2026
Before You Apply
Please note that this position is not eligible for sponsorship.
Meet Our Team:
Pega’s Technical Documentation team is seeking a Technical Writer Intern to help enable Pega Community users in our world-class technology.
Picture Yourself at Pega:
Pega's internship program serves as an exceptional launchpad for students, bridging the gap between academic prowess and thriving in the professional realm. We don't just cultivate good students; we elevate them to greatness by empowering them to conquer substantial challenges. At Pega, we champion the notion that brilliance knows no hierarchy or geographical bounds—it can emerge from anyone, anywhere. Our internships are designed with a clear mission: to equip students with invaluable business acumen, embolden them to contribute to consequential real-world projects, and facilitate seamless global collaboration. All the while, we ensure that their efforts are handsomely rewarded with a competitive compensation package. Join us and turn your potential into tangible achievements.
What You'll Do at Pega:
Work with a global multi-functional team to design and implement comprehensive documentation for Pega product features. Learn the design and implementation of technical documentation solutions. Identify and make recommendations for process and tool improvements that increase the efficiency and productivity of the technical documentation team. Providing technical content and various other assets to the Pega Community Documentation user base, this group works collaboratively with product owners, curriculum developers, and various subject matter experts. We are service-oriented, collaborative, detail-oriented, and aim to create and maintain technical documentation and educational assets that users want to engage with. This user base includes seasoned developers as well as first-time users of the Pega product line. As the Technical Writer Intern for Pega Platform, you will work cross-functionally to document features for low-code application development environment and case management solutions. You will use Oxygen XML Author and Git to manage DITA content, and you will generate documentation, that addresses the needs of multiple audiences.
Who You Are:
An intelligent, motivated, and collaborative individual with exceptional communication skills. You have the ability to organize and present a range of technical material to a variety of audiences.
Currently enrolled in a bachelor’s degree program in related field
Proficient with Microsoft Word, Excel, PowerPoint, and Outlook, (no prior experience required in publication tools)
What You've Accomplished:
You’re a natural born teacher. If you haven’t formally taught, you always found yourself tutoring your peers or coaching teams.
You have strong written and verbal English communication skills, with a proven ability to communicate and clearly present technical information to others.
You are an effective collaborator who can provide constructive feedback diplomatically.
Pega Offers You:
Opportunity to work with diverse global teams on real-time, impactful projects and initiatives
Professional development seminars and meet & greets with Pega’s CEO and Founder, and Executive Leadership Team through our “Coffee Break Series”
Participation in Pega and intern specific events such as social events, volunteer opportunities, group projects, team outings, etc.
Potential for full-time offer
Structured manager and mentor program Competitive salary and perks
Casual and fun environment
#LI-CM1
Additional Information
The pay range for this role is $22 – $26 per hour. Final compensation will be determined during the offer process based on the candidate’s education, experience, skills, and qualifications, as well as market conditions, and may vary from the posted range. Information on benefits and other applicable perks will be shared at the relevant stage of the recruitment process.
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AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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