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Research Report

Why healthcare engagement should be personalized, prioritized, and preemptive


As we continue to adjust to a new normal, it’s important to keep a finger on the pulse of healthcare. That’s why we surveyed more than 2,000 U.S. healthcare consumers and 200 industry leaders – to understand what matters most in the industry today.

Download our most recent Healthcare Engagement Survey to discover new insights about patient and member perceptions, as well as the COVID-19 public health crisis.


Défi: Engagement client Industry: Santé Thème: Expérience client personnalisée Thème: Service client
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