High-tech firm transforms supply chain procurement processes

With 20,000 trading partners, suppliers, internal and external manufacturing arms, and a legacy supply chain procurement system, this high-tech firm suffered from siloed data and tribal buying processes.

The system required specialized knowledge, exception-driven decision making, and inconsistent prioritization – resulting in delays and increased costs. This unsustainable business environment limited the company’s ability to scale up. They realized a pressing need to bring more structure to its procurement processes.