With campaign responses only peaking the interest of one out of every 99 recipients, every customer interaction matters for insurance carriers. Policyholders now expect you to know them and their needs. Today’s carriers need to add value at every step of the policyholder’s journey and provide a seamless experience along the way.
Learn how to move from pushing products to recommending the next best action at every touch. This approach ensures each interaction is relevant to the policyholder, while still valuable to the carrier.
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