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Presentation

Customer Engagement Summit London 2019: DWP Innovation Dojo: Making Public Services Better (Presentation)

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At DWP, we’re passionate about exploring new and exciting ways of doing things. The scale and social purpose of our work means we have a responsibility to innovate boldly. Our innovation team, known as the DWP Innovation Dojo, has been reimagining the future of citizen-first services by investigating emerging technologies, while being conscious of privacy-by-design and technology ethics principles.


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Défi: Engagement client Groupe de produits: Plateforme Industry: Secteur public Thème: Expérience client personnalisée
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